Play Together
Frequently Asked Questions
- How do I recover my account?
- My Guest Account is gone!
- I can't receive any quests!
- I can't care for my pet!
- My item is gone!
- How do I recover my account?
- My Guest Account is gone!
- I can't receive any quests!
- I can't care for my pet!
- My item is gone!
Account Inquiries
- How do I link a login method to the game?
- What does "my Play Together account is unsecured" mean?
- Why do I need to protect my Play Together account?
- How can I restore my Play Together account?
- I Can't connect to Facebook!
- How do I delete my account?
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- How do I link a login method to the game?
- What does "my Play Together account is unsecured" mean?
- Why do I need to protect my Play Together account?
- How can I restore my Play Together account?
- I Can't connect to Facebook!
- How do I delete my account?
>> See all sections...
Purchase Inquiries
- What are the accepted purchase methods?
- [Android] I purchased something in the game but I didn't get my items!
- [Android] I want to cancel my purchase!
- [iOS] I purchased something in the game but I didn't get my items!
- [iOS] I want to cancel my purchase!
- [Android] How can I disable/activate in-app purchases in the game?
>> See all sections...
- What are the accepted purchase methods?
- [Android] I purchased something in the game but I didn't get my items!
- [Android] I want to cancel my purchase!
- [iOS] I purchased something in the game but I didn't get my items!
- [iOS] I want to cancel my purchase!
- [Android] How can I disable/activate in-app purchases in the game?
>> See all sections...
Is this your first time at Play Together?
Kaia Island
Items
currency
Profile
Decorating
Quests
Pet
Place
Food
Chat / Emotions
Draw Rate
- Black Friday Prize Box
- Frosty Winter Draw
- Floaty Cloudrabbit Draw
- Relaxing Hot Spring Draw
- Tiki Island Draw
- Neon Party Draw
>> See all sections...
Enhancement Probability of Fishing Rod
- Enhancement Probability of Fishing Rod 1
- Enhancement Probability of Fishing Rod 2
- Enhancement Probability of Fishing Rod 3
- Enhancement Probability of Fishing Rod 4
- Enhancement Probability of Fishing Rod 5
- Enhancement Probability of Fishing Rod 6
Hunting Weapon Upgrade Probability
- Ghost Candy Gun Weapon
- Ghost Hunting Weapon
Kaia Island
Items
currency
Profile
Decorating
Quests
Pet
Place
Food
Chat / Emotions
Draw Rate
- Black Friday Prize Box
- Frosty Winter Draw
- Floaty Cloudrabbit Draw
- Relaxing Hot Spring Draw
- Tiki Island Draw
- Neon Party Draw
>> See all sections...
Enhancement Probability of Fishing Rod
- Enhancement Probability of Fishing Rod 1
- Enhancement Probability of Fishing Rod 2
- Enhancement Probability of Fishing Rod 3
- Enhancement Probability of Fishing Rod 4
- Enhancement Probability of Fishing Rod 5
- Enhancement Probability of Fishing Rod 6
Hunting Weapon Upgrade Probability
- Ghost Candy Gun Weapon
- Ghost Hunting Weapon
Restricted Accounts & User Reports
- My account is restricted
- I want to report another user for offensive behavior!
- I want to report another user who might be using illegal programs!
- What happens if I block someone?
- My account is restricted
- I want to report another user for offensive behavior!
- I want to report another user who might be using illegal programs!
- What happens if I block someone?
Errors
- What is the supported version for Android and iOS?
- Play Together App is not updating.
- My game is slowing down and lagging whilst playing "Play Together".
- My sound effects are gone!
- What is the supported version for Android and iOS?
- Play Together App is not updating.
- My game is slowing down and lagging whilst playing "Play Together".
- My sound effects are gone!
[~2023-12-27]Update Preview
- [2023-12-27] December 27th Update Details
- [2023-12-06] Update Details
- [2023-11-22] November 22nd Update Details
- [2023.11.08] November 8th Update Details
- [2023.10.25] September 25th Update Details
- September 26th Update Details
>> See all sections...
- [2023-12-27] December 27th Update Details
- [2023-12-06] Update Details
- [2023-11-22] November 22nd Update Details
- [2023.11.08] November 8th Update Details
- [2023.10.25] September 25th Update Details
- September 26th Update Details
>> See all sections...
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