In the case of purchases made through iOS [Apple], Apple handles the refund process directly.
We apologize for the inconvenience,
but please submit a refund inquiry directly to the Apple App Store Support.
[App Store Support] https://support.apple.com/en-us/apps
Please note that your refund request may be denied as per Apple's refund policy.
In such a case, our game support may not be able to provide any further help.
■ Refund Request
1. User ID or Nickname
2. Date of Purchase:
3. Purchase Price:
4. Name of Product:
5. Refund Request: (ex. Product retrieval request)
6. Purchase Receipt: (File attachment required)
Please make sure to fill out all relevant fields for faster processing!

*Please note that abusing the refund system through Apple may result in your account becoming restricted.
- The product will be retrieved after the refund. (If you have refunded through Apple, please let our game support know so that we may retrieve the product.)
- Not proceeding with the retrieval may result in an account restriction.