We can help you out with a refund for products purchased via Google Play Store.
Game support can provide a refund within 7 days of purchase only if you have not used any of the purchased items.
Please fill out the following information and inquire of
game support for further help!
■ Refund Request
1. User ID or Nickname
2. Date of Purchase:
3. Purchase Price:
4. Name of Product:
5. Order Number: GPA.XXXX-XXXX-XXXX-XXXX
6. Gmail Address:
7: Reason for Refund Request:
Please make sure to fill out all relevant fields for faster processing!
*Please note that abusing the refund system through Google may result in your account becoming restricted.
- The product will be retrieved after the refund. (If you have accidentally refunded through Google/Apple, please let our game support know so that we may retrieve the product.)
- Not proceeding with the retrieval may result in an account restriction.